ACCOUNT MANAGER – DIGITAL MEDIA

Full-time — Minneapolis (currently WFH, transitioning to hybrid)

Seeking an upbeat, strategic, and results-oriented pack player who will strengthen Sidewalk Dog’s B2B relationships and successfully steward digital advertising campaigns.

In this diverse role, you will strategically design opportunities for wag-worthy businesses (national, regional, and local) to engage with our audience, while acting as the lead contact liaison between brands and internal teams. This is a unique position that blends post-sale account management with pre-sale research and preparation.

RESPONSIBILITIES:

• Management of all client campaigns, from pre-sale strategy to post-sale onboarding, delivery, reporting, and renewal strategy.
• Collaborate to create strategic sales proposals and assist in presenting to potential clients.
• Develop clear goals and objectives for client campaigns.
• Liaison between client and internal teams to secure assets required to fulfill campaign deliverables along desired timeline.
• Keep all internal teams informed of client feedback, revisions, and approvals.
• Advise clients on best practices and campaign optimizations.
• Ensure all deliverables are executed flawlessly, with value added.
• Provide detailed results for client campaigns demonstrating success with respect to the client’s strategic objectives; convey campaign wins in order to retain clients and grow existing clients’ investments.
• Anticipate clients’ current and developing needs, challenges, and goals.
• Provide educational and timely answers to client questions; maintain a friendly,positive, transparent dialog at all times.
• Establish and maintain strategic partnerships with other non-advertising businesses to further Sidewalk Dog Media’s growth trajectory.
• Provide above-and-beyond customer service to create lasting professional relationships.
• Collaborate with Marketing Manager & other internal teams on audience growth initiatives and/or strategic partnerships.

COMPETENCIES:

1. Initiative.
2. Leadership.
3. Time Management.
4. Decision Making.
5. Communication Proficiency.
6. Organization Skills.
7. Out of the Box Thinker.
8. Trustworthy.
9. Flexible.
10. Responsible.

THE IDEAL CANDIDATE:

• Bachelor’s business/marketing/advertising-related degree.
• 5+ years’ experience in account management within an agency or digital publisher.
•  Proven ability to manage multiple projects at a time while paying strict attention to detail.
•  Ability to engage clients quickly, develop rapport, and maintain relationships.
•  Pre-existing relationships with advertisers, agencies, ad networks, and publishers (national account experience a plus).
• Demonstrable literacy and authority with digital advertising tools and strategies.
• Excellent communication, listening, negotiation, and presentation skills.
• Solid experience with CRM software. 
• Support the pack with a willingness to try on any hat and pitch in at any level at any time; comfortable with change / adaptability. 
• Sales experience is a plus!
• Strong start-up mentality-excited to help grow and scale a business.
• Ability to work both independently and collaboratively toward a goal.
• Excellent interpersonal skills, energetic with a positive and optimistic demeanor!
• Eager to learn from mistakes and implement constructive feedback.
• Exceptional time management skills and ability to remain calm and solution-focused in times of change and ambiguity.
• Must love dogs (sharing a home with one isn’t required, but you gotta ruv ’em!)
• Kind, dog-loving, and passionate about Sidewalk Dog’s purpose-driven mission.

COMPENSATION 

• Commensurate with experience

TO APPLY:

Send your resume, cover letter, salary requirements, and start-date availability to careers@sidewalkdog.com with the subject line “AM App: <First and Last Name>.” Cover letters should include specific examples of how your skills and experiences meet or exceed those required.

Applications will be reviewed on a rolling basis.

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